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Support Worker Edinburgh

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Support Worker

Simon Community Scotland is the largest provider of homelessness services in Scotland, with a reputation for excellence. Everything we do is about and for people: the people we support, our staff, our partners and everyone affected by homelessness.

Our Streetwork service in Edinburgh supports people with exceptional needs and we need exceptional people to help us. At Streetwork we are wholly focused on supporting people to be safe, to get off the streets and into accommodation where we continue to provide support to help them stay safe. Our values matter to us and we are looking for people who share those, who are committed to making a positive difference, and who are skilled in relating to people and working in a person-centred way to support resolution and recovery from homelessness.

We currently have a number of opportunities for Support Workers to join our team, see attached job description. Our work takes place 7 days a week at times that meet the needs of the people we support. Support Workers also contribute to covering our Helpline overnight on a rota basis.

We will provide you with a starting salary of £18,087 rising in increments to £19,601 (Relief workers will get £9.03 hourly rate), life insurance is 4 times your salary, a contributory pension scheme where we pay 4%, 35 days annual leave (38 days after 5 years), holiday buy back scheme and childcare vouchers. We will also invest in your career through learning and development and we have an amazing program of classroom, online and self directed learning in place, backed by great leadership and an organisation that empowers frontline staff to deliver impact for service users.

In return we ask for your compassion, creativity, flexibility, eternal optimism and positive approach as well as a commitment to living the values of our organisation with your colleagues, partners and crucially with the people we support.

Closing date: 16th September 2019

Please send your completed application form to

Contact name: HR Department
Contact email:
Contact telephone number: 0141 418 6980

*Job purpose:
The Support Worker Level 2 (SW2) will provide positive practical and emotional support to people who use the service that focuses on goals, promotes choice and encourages personal responsibility. The SW2 will also establish and maintain effective professional relationships with a range of external partners to ensure support to service users is coordinated and in agreement with identified care plans.

The SW2 will be responsible for maintaining case and service records and for contributing to the wider administrative work of the service as required.
The SW2 will also contribute to the wider work of the service and/or services area as required.

Key tasks:
1. To provide quality services to people through effective planning, monitoring, evaluation and review of their requirements in partnership with them.
2. To provide person-centered support to people who use the service.
3. To maintain accurate records and case notes on various systems
4. To ensure that services comply with standards set by SCS and meet the
contractual and/or regulatory requirements of relevant external agencies.
5. To contribute as an effective team member to the development of the activities of the service.

Identified areas of responsibility:
 To promote choice, well-being and the protection of service users from the risk of danger, harm or abuse.
 To work with service users to develop and deliver person-centered support plans
that achieve the best possible outcomes for people who use the service.
 To encourage people who use services to take an active role in their support and
in all decisions relating to them or their support.
 To participate in the monitoring and evaluation of services provided to people
who use the service.
 To provide support to service users that responds positively to challenging behaviour.
 To provide practical assistance for domestic and personal needs to people asrequired, whilst encouraging personal responsibility and maximization of personalchoice.


HR Department
0141 418 6980